Packaging and Shipping

  • If your purchase is a gift, I would be happy to gift wrap it for the recipient. Please indicate at checkout if you would like your purchase gift wrapped and provide a message for your recipient (with their name) if you wish for them to receive a gift tag with their present.
  • Honest Toys aims to reduce unnecessary waste, but I would also like your purchase to reach you in good condition. At times, I may use recycled packaging material to protect your order. Unfortunately, at other times I will have to use bubblewrap. Please consider recycling all packaging material including the courier satchel.
  • Most orders over R650 qualify for free shipping.
  • Due to their size and bulk, dolls houses and products by Birnbaum Designs do not qualify for free shipping. If you have ordered a dolls house or a product by Birnbaum Design please select "Collection in Plumstead" as your shipping method at checkout so that I can contact you directly and make special arrangements for getting your order to you. Please be advised that this will incur additional costs. 
  • Honest Toys uses Fastway couriers to ship out orders. It is imperative that you provide a street address for deliveries as Fastway does not deliver to P.O. Boxes.
  • Honest Toys currently holds limited stock on site. Ordering and receiving stock from suppliers can take up to 3 working days. I will always endeavour to get your order to you in the shortest time possible, but please allow up to 12 working days for your order to arrive.