If your purchase is a gift, we would be happy to gift wrap it for the recipient. Please indicate at checkout if you would like your purchase gift wrapped and provide a message for your recipient (with their name) if you wish for them to receive a gift tag with their present. Please use the recipients address and phone number for delivery purposes but rather leave their email address off if you do not wish for them to receive an invoice. We do not include an invoice in the package.
All our packaging is recyclable, biodegradable or compostable. We also often strip products of additional extraneous plastic packaging and either recycle or eco-brick it on your behalf. We urge you to re-use, recycle, or compost any packaging waste that you receive with your order.
Most orders over R800 qualify for free shipping.
Due to their size and bulk products by Birnbaum Designs do not qualify for free shipping. Shipping will be calculated at check-out.
Honest Toys uses uses different couriers dependant on your location, weight and size of order. You will receive an email with tracking details once your order has shipped.
Birnbaum Designs products (learning tower, climbing frames and accessories) are made to order and have a lead time of 3 -4 weeks. Please factor this in when ordering to receive for a special event such as a birthday or Christmas.
We endeavour to ship out your order within 24 hours of receiving it. From this point, anticipate an additional 2 - 3 business days for delivery to main centres, and 5 - 7 days for outlying areas.